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DUBAI, UAE2003
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Supporting the international aid community with a dedicated facility

The United Arab Emirates ranks among the most generous aid donors in the world. The humanitarian contributions are not always heavily publicized, but tens of thousands of people throughout the Arab World – and beyond – can testify to the generosity of the country’s rulers. Whether it is a new hospital in Palestine, a school in Sudan or relief work in war zones such as Iraq and Afghanistan, the UAE and Dubai have been major players in the international aid community for decades.

Dubai Aid City will be the world’s first dedicated, integrated base for the multi-billion dollar aid sector.

That relationship is taking a major leap forward with the development of Dubai Aid City – an integrated community that caters to the local, regional, and international relief aid community. From distribution and storage facilities to relief aid technical emergency centers, Dubai Aid City will act as a dynamic community, bridging the gap between donors, relief aid suppliers, and organizations within the humanitarian value chain. Dubai Aid City is set to be located in the southern area of the Jebel Ali Free Zone (JAFZ), one of the most comprehensive and efficient logistics centers in the world. Facilities will include pre-built warehousing, storage areas and office facilities.

“Jebel Ali Free Zone has consistently invested in state-of-the-art technology and information management systems, with skilled personnel to run them,” says Sultan Ahmed Bin Sulayem, Executive Chairman of Dubai Ports, Customs, and Free Zone Corporation (PCFC). “Our singular mission is to provide a conducive infrastructure for manufacturing and distribution, supported by quality, value-added services which, together with unrivaled incentives and proactive marketing, will attract and maintain reputable business that contribute to the diversification and growth of Dubai’s economy.”

Dubai Aid City, which is expected to take approximately two years to complete, will provide international aid organizations with a unique logistical location from which to store, stockpile and distribute aid cargo via sea, land or air to locations around the world. Developers are liaising with aid organizations and agencies during the design of the warehousing and office facilities. Special requirements that have already been requested include dry cargo facilities and regulated temperature storage facilities for sensitive food and medical supplies. Until its completion, aid agencies can enjoy access to warehousing, office facilities and distribution solutions at dedicated areas in Dubai City, Port Rashid and Jebel Ali port.

Walid Hareb, project manager, says: “By basing operations in the Dubai Aid City, in a free zone which has a well established infrastructure, facilities and premium services, aid bodies will be able to use the specially built extensive warehouse facilities to stockpile emergency supplies for countries around the world, not just this region.

“JAFZ, which currently hosts over 2,550 companies from over ninety countries, will allow aid organizations to ensure access to a variety of available relief items and suppliers - almost immediately - which can be sent efficiently to cover a variety of emergency humanitarian situations, as it will be an attracting point for many international aid agencies across the world.”

This kind of support is crucial for aid agencies. Each hour lost to logistical hiccups can cost lives, so benefiting from state-of-the-art distribution facilities will make a real difference to people living in areas hit by war, famine and other disasters. Crucially, by being located close together, different operators along the aid value chain will be able to respond to each other’s needs rapidly, greatly enhancing the efficiency and speed of their operations. Dubai Aid City is the first facility in the world to offer such an integrated community to the aid sector.

One of the most important requirements for the distribution of essential aid cargo is reliable, swift and efficient distribution through an effective logistics network. Organizations in Dubai Aid City, from its central location in the stable and peaceful environment of the United Arab Emirates, will be able to take full advantage of the benefits associated with the location and expertise of the Ports, Customs and Free Zone Corporation, to ensure that there are minimal logistical or bureaucratic bottlenecks that could jeopardize such operations.

Mr. Hareb stressed that Dubai Aid City’s immediate proximity to the leading port authority in the region – DPA – ensures that it will benefit from the competitive advantages and services of over one hundred leading shipping lines that call there. Regular aid shipments can be sent via the Jebel Ali port located next to the Free Zone, Port Rashid in downtown Dubai, or Hamriyah port. This is vital for effective distribution to areas of long-term aid relief, or immediate humanitarian needs. “Through seamless customs clearances, assisted by the unique interface between DPA and Dubai Customs, large volumes of cargo can be quickly distributed to Iraq, Eastern Europe, the Indian Subcontinent, or East Africa,” said Mr. Hareb.

Dubai Aid City’s location in Jebel Ali Free Zone also ensures reliable access to potential suppliers of food, clothing and medical suppliers and a range of other commodities.

Dubai’s integrated transport system will allow agencies to distribute this vital aid through a number of channels. The city’s seaports are clearly unrivaled throughout the region, as is Dubai International Airport. Dubai Aid City, located close to the main highway leading from the UAE to the neighboring countries and beyond, also has access to extensive trucking facilities for land distribution, provided by PCFC.

By strategically gathering aid organizations in one safe area, along with associated sectors such as aid business suppliers, opportunities for the aid community will inevitably become more defined. Officials at Dubai Aid City say that this will allow aid strategies for the region to become more developed and sophisticated, and to enjoy greater reach and faster response times.


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