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COSTA RICA2002

Facing a more satisfying future
Costa Ricans debate the privatization of ICE

Costa Rica's work force is very educated and highly trainable in specialized fields.
Courtesy ICE
Costa Rica's capacity to produce hydro-electric power is great, as eighty percent of the country's energy comes from water.
Courtesy ICE
Wind and sun constitute only five percent of Costa Rica's energy source.
Courtesy ICE
The Costa Rican Electricity Company (ICE) was created back in the 1940s in order to better satisfy the needs of the country and consumers. Bon & Cher, a company that was present in most Latin American countries at that time, supplied electrical services. Some time later, in 1963, the law also nationalized telecommunications, and ICE was granted the right to become the holder of this service. Today, this large state-owned company is the object of much discussion.

The heated speculations on what ICE’s role will be in the future –when and how will it be privatized, and will the government prefer to modernize it have been going on in Costa Rica for as long as anyone remembers. The current role of ICE is partially related to and justified by the fact that the Costa Rican model of governance is based on social democracy. This is to say that the state is given a strong role and it takes care of its citizens by providing all the main services in utilities as well as in social aspects, namely health and education.

Today, ICE seems to be well respected by Costa Ricans, and even if the services are not always perfect, they are equally distributed –well in accordance with social democratic ideals.

Under international pressure deriving from rapid changes in the telecommunications sector, ICE has felt cornered. Not long ago, it was a widely accepted fact that foreign capital and privatization were the only ways to become efficient and keep up with the world trends. Costa Rica underwent its share of proposals on how to define the future of its telecommunications and electrical

services sectors.

Two years ago the Costa Rican Congress passed a law that would have led to the privatization of ICE. This did not satisfy Costa Ricans and demonstrations took place all over the country, though primarily in the capital, San José. According to Pablo Cob, president of ICE, “People considered the law to be destroying ICE and social democracy, and that’s why the reaction was strong opposition and protests. At that time, ICE had become a very loved and respected old institution and had never presented serious cases of corruption. In spite of investment restrictions that had prevented us from giving 100% satisfaction in both electrical and phone services, people still wanted us, the government, to maintain the management and ownership of the company.”

The decision to back out was taken considering the opinion of Costa Ricans, as well as through the examples of other Latin American countries that had privatized their services in the 1980s. President Abel Pacheco has a firm opinion on this as well, saying, “No, we don’t want to (privatize), and this is because people don’t want it either. We have to respect what people want. ICE is a public institution, but it does not mean that it is operating in a backward way. Last time a President tried to privatize it (two years ago), people went on to the streets to demonstrate. I believe that you are not supposed to rule against the will of your people. It would be cruel and unfair.”

Another opinion regarding the dilemma of a state-owned company comes from the private sector representative based in Costa Rica. “Normally when you privatize a large state-owned company, there is a lot of growth immediately afterwards, but then stagnation comes –a kind of a hangover of privatization. But of course there are now many private companies that are well managed, like in El Salvador and Guatemala. In Costa Rica, ICE has a clear five-year plan, and in my opinion it has a good future at least in the short term even without privatization. Maybe in the long term, since that seems to be the trend in the world, privatization is better, however.”

So, how does a giant state-owned company prove its efficiency under scrutiny? According to Cob, some measures of efficiency are the cost, coverage and quality of services. At the moment ICE is offering electrical and telecommunications services at some of the lowest rates in Latin America. For example, basic phone service rates are $5 per month, which, according to Cob, are maintained through the fact that no shareholder profits need to be generated.

Sources of ICE’s income include sales taxes, and taxes to the government on the equipment, vehicles and materials that ICE provides. In general, the government receives 10% of what each customer pays ICE. This year an agreement was established between the government and ICE that the latter can invest all of its income into further development.

Approximately 95% of Costa Rica receives telephone coverage. This is one of the highest rates in Latin America, and reaches many rural areas through microwave links. The cellular market is considered medium-sized. The installation of a GSM network, which started this year, will most likely increase quite dramatically the number of cellular subscribers, while maintaining - or even reducing - the percentage of fixed line owners. This has been the trend in many developing, geographically difficult countries, where it is oftentimes easier to get a GSM connection than to have a fixed line installed.

Speeding up the connection
Investment opportunities in the Costa Rican telecommunications sector lie mainly in two areas: cellular services and the Internet. Until now, the Internet has been accessed through traditional ways, bringing a service whose quality has been variable, especially in rural districts. The Advanced Internet Project, started two years ago, will allow Costa Ricans to access Internet by DSL lines, enabling simultaneous usage of phone service and Internet –an essential factor to investors and companies. Naturally, it will also bring Costa Rica closer to globalization by increasing the accessibility and transparency of information.

The first tender has already closed, and the second one closed in November. The total number of DSL lines will reach 130,000 and by 2007 the DSL system will be the prevailing means of accessing the Internet in Costa Rica. The services will be provided by RACSA (an ICE subsidiary) until the year 2017. Current costs are a little over $50 USD per month.

Once completed, this project will bring Costa Rica into the prestigious group of the five countries in the world with the highest per capita DSL access. Meanwhile, to prove that Costa Rica really follows world trends, its congress has passed a law called Digital Signature, giving a boost to E-commerce by making soft documents as well as hard documents legally valid.

The ICE president understands the urgency of completing this project as soon as possible and is optimistic about the timeframe. “We have invested almost $80 million in this project, and it is in our interest too to have the DSL system as soon as we can, meaning a couple of months after the second tender closes.”

And, at least in this aspect, having a state-owned company in charge of telecommunications is a plus. Costa Rica has one of the best networks of fiber-optic lines and the most extensive copper wire network in Latin America, all owned by ICE. Due to technical aspects, the new system will be faster, easier and less costly installed this way. The new system will cover the whole country, not just the most profitable areas. After all, it goes back to social democratic ideals – providing services equally to every Costa Rican.

Installation of GSM-network
The other dynamic aspect of telecommunications is the introduction of GSM lines. Right now Costa Rica has 500,000 TDMA technology lines, and another 400,000 lines will be upgraded to the GSM system by December. ICE has already purchased the majority of the lines. The second tender will be closing in December, bringing in another 600,000 lines. In total Costa Rica will have one million GSM lines by next year, and by the end of 2004 it will have one million and a half lines. The installation, which takes places between now and the year 2004 will eventually satisfy the entire country.

A few of the advantages include having total national coverage, roaming abilities with 160 countries, Internet access at 64 bits a second, plus text messaging between phones. The timeframe again is tight, and fines have been imposed for those providers who might not fulfill their part of the long process. The ICE president is positive about meeting the deadline of the first 400,000 lines, and he wants them to be operating by the second half of 2003.

ICE is looking forward to seeing bids from big names, such as Motorola, Ericsson, Nokia, Alcatel, Siemens, and possibly Nortel. Competition has been fierce.

However, the largest investment opportunities will come from the issuance of licenses. For example, in El Salvador the fifth license was recently sold for $25 million. The license in Jamaica sold for even more. Investors’ interest will be even more heightened once the process reaches Costa Rica.

Renewable energy sources
Costa Rica is one of the richest countries in terms of the overall variety of its energy sources. For example, after Africa, Latin America has the greatest potential in solar energy. Africa has a potential 6 kW per daylight hour for a square meter, and Costa Rica has the potential of 4.5 kW per daylight hour for a square meter, compared to Europe where it is just one kW. Currently 97.2 % of the energy used comes from renewable sources, such as river water, volcano steam, wind and sun, and the rest 2.8% is thermal energy. Hydro- electrical sources provide 80% owing to the multiple rivers of this mountainous country.

Currently Costa Rica exports energy to Honduras and Panama, and the future looks even more promising. President Cob explains: "Today there is an interconnection line between Guatemala and Panama. It is a very small one but we already have money from Inter-American Development Bank (IDB) for a newer, bigger line, which we are going to start building next year. Our task definitely is to export not to import.”

What President Cob refers to is the Puebla-Panama Plan. This past summer Central American presidents ratified a proposal that will connect countries from Mexico to Panama. Right now, Costa Rica is the only country which has the potential to export electricity, but the plan will help to extend the distribution even to the most remote areas. The IDB and the Spanish Government will finance the plan, and the cost of the network is estimated at $320 million.

Solar energy is used primarily in isolated communities, but the potential is there. President Cob sees the future of this proportion in five to ten year’s time: “We think that we will maintain the same proportion, and even if the hydro electrical potential is still much bigger than what we already have, we are also interested in conservation. Before initiating any new projects we need to pass ten steps not to hurt the environment.

One quarter of Costa Rica’s territory is protected one way or another. The main attraction for tourism is the country’s stunning, diversified nature, and if that were ever to disappear, the tourist industry –the main foreign currency earner – as well as the whole economy of Costa Rica would be severely damaged. At the same time, development sometimes requires sacrifices; especially in countries where funds are limited.

What worries many people is the destiny of the Pacuare River. In 1985 it became the first designated Costa Rican river to have a status of a protected zone. The river is one of the best sites for hydroelectric power and, according to the feasibility studies, has a number of suitable dam sites.

Many of the tourism companies operating in the river are for obvious reasons concerned about the river’s future. One such company states, “The Pacuare River is the most beautiful river in the world. The whole issue of the dam is sensitive, and if it were built, it would not only damage the image of Costa Rica as a country that maintains strict protection, but it would also damage the River, as has happened in Turrialba. Right now we can offer river tours all year around, but if the dam is built I don’t know what will happen to this very popular product of Costa Rican tourism – water sports.”

However, the decision to build the dam was taken long before tourism had any impact on the Costa Rican economy. Today, the situation is the opposite, and this is why many are assured that, once more in-depth feasibility studies are conducted, a fair decision will be made.

If the Siquerres Hydroelectric Project were completed, it would inundate more than ten kilometers of the river and its surroundings at a cost of over one billion dollars. Certainly this presents a typical Costa Rican case - development versus protection. No wonder the river has hosted activists camps and witnessed several demonstrations, with environmentalists claiming that, besides other problems, a dam would damage the forest and cause erosion.

Somehow the Costa Rican government, like any other, needs tools to keep up with globalization and progress, while attempting to increase the well-being of its citizens. This is a difficult task in a world where environmental values are often dismissed.




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